Data Protection

1. General

Fill Gesellschaft m.b.H. considers the privacy of each individual customer to be of paramount importance. The following terms and conditions relate exclusively to personal information obtained by Fill Gesellschaft m.b.H. through the Fill homepage from users of this website or that is disclosed by the customer over the telephone or in writing. Personal data will be used in accordance with the Austrian General Data Protection Regulation, the Austrian Data Protection Act (DSG) and the Austrian Telecommunications Act (TKG 2021). We will not disclose any personal data to a third party without your consent.

2. Personal data

Personal data are those pieces of information relating to an identified or identifiable natural person.

3. Collection, processing and intended usage of your personal data

As a matter of principle, you can visit our website without any of your personal data being collected by us. Your personal data will only be collected if you provide it to us voluntarily when establishing contact.

Your information will be processed using automated systems and handled in accordance with the Austrian Data Protection Act and its implementing provisions. We require your personal data in order to provide the services mentioned above.

The duration of the period for which your personal data is stored will vary and depends upon the purpose and usage of the data collected. There are statutory requirements for certain types of data to be retained for a particular period of time. Otherwise, data will only be stored for as long as is necessary for the purpose for which it is collected.

4. Transfer and disclosure of data

Fill Gesellschaft m.b.H. will not transfer your personal data to third parties that use the data for their own purposes and will not transfer your personal data to third parties without your express consent.

5. Protection of your personal data

Fill Gesellschaft m.b.H. takes technical and organizational security measures in order to protect your personal data against unintentional or unlawful cancellation, alteration, loss, unauthorized disclosure or unauthorized access.

6. Use of cookies

We use cookies in order to be able to tailor our websites to you personally.

A cookie is a small data file that is transferred by us onto your computer if you visit one of our websites. A cookie can only contain information that we send to your computer – no private or personal data can be obtained from it. If you accept cookies on our websites, we will not have any access to your personal information, although we may be able to use cookies in order to identify your computer.

Most of the cookies used by us are deleted from your hard disk after the end of the browser session (so-called session cookies). Other cookies will remain on your computer and will enable us to recognize your computer the next time you visit (so-called permanent cookies).

If you do not want to take advantage of the benefits of cookies, you can change the way cookies are handled in the security settings of your browser. The settings options are normally contained in the extras menu under settings or Internet options. However, if you do this we may no longer be able to offer some of the functions available on our website.

7. Use of Recaptcha

Our primary goal is to secure and protect our website for you and for us in the best possible way. To ensure this, we use Google reCAPTCHA from Google Inc. (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, "Google"). With reCAPTCHA we can determine whether you are really a flesh and blood human being and not a robot or other spam software. We define spam as any unwanted, unsolicited piece of information that we receive by electronic means. reCAPTCHA is a free "captcha" service from Google that protects websites against spam software and misuse by non-human visitors. The Google Privacy Policy and the General Terms & Conditions apply.

8. Facebook Pixel

With your consent, we make use of "Facebook Pixel" from Facebook, Inc., 1 Facebook Way, Menlo Park, CA 94025, USA, or, if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), on our website. With its help, we can keep track of what users do after they see or click on a Facebook advertisement. This enables us to monitor the effectiveness of Facebook ads for purposes of statistics and market research. Data collected in this way is anonymous to us, which means we cannot see the personal data or draw any conclusions regarding the identity of the individual users. Facebook may use this data for its own advertising purposes in accordance with its privacy policy (www.facebook.com/about/privacy/). You can allow Facebook and its partners to place ads on and outside of Facebook. A cookie can also be saved on your device for these purposes.

This consent may only be given by users aged 13 years and over. If you are younger than this, please ask your parents/legal guardian for advice.

9. Information relating to communication or usage

When you visit our website, some data are automatically saved on our servers for system administration or statistical purposes or as a backup. These include the names of your Internet service provider, in some cases your IP address, the version of your browser software, the operating system on the computer used to gain access, the website from which you visited us, the pages of our website that you visit and as the case may be the keywords that you used in order to find our website. In certain circumstances, inferences can be drawn from these data concerning a specific website visitor. However, no personal data will be used in this regard. Such data will be used exclusively in anonymized form. In the event that Fill Gesellschaft m.b.H. discloses data to external service providers, technical and organizational steps will be taken in order to ensure that disclosure occurs in accordance with the provisions of data protection legislation.

10. Web analysis with Google Analytics

This website uses Google Analytics, a web analysis service of the Google Inc. (“Google”). Google Analytics uses “cookies”, i.e. text files saved on your computer which make it possible to analyze how you use this website. The information generated by the cookie concerning your use of this website will as a rule be passed on to a Google server in the USA and saved at that location. In the event that IP anonymization has been activated on this website, your IP address will however be truncated in advance by Google within the Member States of the European Union or other member states of the Agreement on the European Economic Area. In exceptional cases only, the full IP address may be transferred to a Google server in den USA and truncated at that location. Acting on behalf of the operator of this website, Google will use this information to evaluate your use of the website, to produce reports on website activities and to provide other services related to the use of the website and of the Internet to the website operator. The IP addresses transferred by your browser in relation to Google Analytics will not be cross-referenced with other data held by Google. You may prevent cookies from being saved by using the appropriate settings on your browser software; however, we refer you to the fact that, in such an eventuality, you may not be able to use all functions of this website to the full.

11. Links to third party websites

Our websites may contain links to other websites that are not operated by us. We offer this as a service, although it does not imply any endorsement of the activities and content represented on these websites or any association with their operators. We strongly recommend that you examine the data protection guidelines of the websites visited by you before using them or disclosing personal data.

12. Amendment of this Privacy Statement

Since this Statement is governed by the law as currently in force, we reserve the right to amend this Privacy Statement accordingly at any time in future and to bring it into line with our Data Protection Policy.

13. Notification, rectification and cancellation

With regard to processing of your personal data, you have the right to information, correction and deletion of your personal data. Furthermore, you have the right to restrict processing, contradiction to processing, and transferability of data.

If you have any concerns in this regard, please contact us at the e-mail address datenschutz@fill.co.at or by post: Fill Gesellschaft m.b.H., Fillstraße 1, 4942 Gurten. In doing so, you must prove your identity.

If you are of the opinion that the processing of your personal data is contrary to the data protection law, you can submit a complaint at the responsible data protection authority. In Austria, this can be done by sending an e-mail to dsb@dsb.gv.at .

You can revoke the consent originally provided to the usage, processing and disclosure of data at any time in writing. You can do this by mail by sending a short message, without any prescribed format, to: Fill Gesellschaft m.b.H., Fillstraße 1, 4942 Gurten or by email to datenschutz@fill.co.at.