After-sales service staff member
Your responsibilities:
- Providing active support to our international customers
- Organising service visits (inspections, maintenance, fault rectification and system optimisation)
- Drawing up client-specific recommendations for spare parts stock
- Handling warranty claims
- Collaborating on system optimisation
Your profile:
- Completed technical training, preferably in mechatronics
- Relevant professional experience in the service sector
- Good written and spoken English
- Willingness to travel approx. 20 per cent of the time
Our offer:
- A minimum gross monthly salary of EUR 3,396.21 on a full-time basis in accordance with the collective agreement. We are prepared to offer an attractive salary above the standard rate depending on qualifications, training and professional experience, as well as additional overtime pay and voluntary staff bonuses for all employees.
- Individual training opportunities and professional development through the Fill Academy
- Flexible working time arrangements with flexitime and the option to work from home
- A genuine team spirit thanks to an established mentoring scheme, a friendly, informal culture where everyone is on first-name terms, and strong support from day one
- Modern, ergonomically designed workstations in a clean, high-quality working environment
- Unique facilities including an in-house crèche, staff canteen, event venue, car park, hairdresser and physiotherapy
- Comprehensive health and wellbeing programme with a free gym, group training sessions, yoga classes for you and your partner, and free vaccinations for the whole family provided by the company doctor
- Attractive additional benefits such as a free company iPhone for personal use and exclusive discounts via the FillCard